FastPass UK

Delete my account

You can delete your FastPass account and personal data. FastPass is an independent study programme. We are not accredited by the DVSA.

How to request deletion

In the FastPass app: open You, or You → Legal, and tap Delete my account.
On this page: email us from the address on the account.
Or write to [email protected] with the subject “Delete my FastPass account” and the email on the account.

Email from the same address you use to sign in. Tell us you want the account deleted.

Email [email protected]

We action deletion requests as soon as we can, and within 30 days. If you used Delete my account in the app, local data on that phone is cleared straight away and we remove the account and personal data we hold.

What we remove

The account (email, first name / username, optional photo, test date)
Scores and previous tests
Kit-code status on that account
Coach syllabus items from signs you scanned
Parent invite ties for that account

Pass club already showed first name only. We stop new posts from a deleted account. A first-name line that other learners already saw may not vanish from every screen.

Subscriptions keep billing until you cancel

Deleting the FastPass account does not cancel FastPass Kit Plus or FastPass Coach. In-app purchase billing continues until you cancel in the App Store or Google Play.

iPhone: Settings → your name → Subscriptions → FastPass → Cancel.
Android: Play Store → Profile → Payments and subscriptions → Subscriptions → FastPass → Cancel.

If you paid on the web through RevenueCat billing, cancel in that billing portal or email [email protected] and we will point you to it.

Privacy

We do not sell your data. Full detail: Privacy.

Independent study. Not DVSA-accredited.